Legal
These General Terms and Conditions ("Terms") apply to all contracts between Dilara Loistl, Rainackerweg 8, 80939 Munich (hereinafter "Provider") and the customer (hereinafter "Participant") for the booking and participation in yoga classes, 1:1 sessions and Executive Performance Coaching (hereinafter "Classes" or "Services").
Any differing terms of the Participant shall not be recognised unless the Provider has expressly agreed to their application in writing.
The offerings on the website constitute a non-binding invitation for the Participant to submit booking requests. A binding contract is only concluded upon receipt of the Provider's confirmation email. After submitting a booking request, the Participant receives an automatic acknowledgement of receipt; this does not yet constitute acceptance of the contract.
Bookings can be made via the booking form on the website or by email.
Current prices are displayed on the website. All prices are stated in euros (EUR) and, where legally applicable, are exclusive of VAT.
Payment is due in advance before the class begins, unless otherwise agreed in writing between the parties. Accepted payment methods are shown during the booking process. Stripe is used for payment processing (see Privacy Policy). In the event of non-payment, the Provider reserves the right to cancel the booking.
Consumers generally have a right of withdrawal for online bookings in accordance with applicable consumer protection law. The withdrawal period is 14 days from the date the contract is concluded (confirmation email).
To exercise the right of withdrawal, a clear statement (e.g. by email to dilara@moonletmethod.de) of your decision to withdraw from this contract is required.
The right of withdrawal expires prematurely if the Provider has commenced the performance of the service and the Participant has expressly agreed before performance begins that the Provider may begin execution, and simultaneously confirmed their knowledge that their right of withdrawal is forfeited upon full performance of the contract by the Provider.
Independently of the statutory right of withdrawal, the following cancellation conditions apply:
Cancellations are only valid in written form (email to dilara@moonletmethod.de). The decisive factor is the receipt of the cancellation by the Provider.
The Provider reserves the right to cancel classes if there are insufficient participants (fewer than 2 persons), illness or other important reasons. In this case, any payments already made will be refunded in full. Further claims for damages by the Participant are excluded unless the cancellation is due to wilful intent or gross negligence on the part of the Provider.
The Participant confirms that there are no health restrictions that would prevent participation in the yoga class. In case of existing medical conditions, pregnancy or injuries, medical advice should be sought before booking. The Participant takes part The participant expressly takes part at their own risk and responsibility.
By booking, the participant confirms that they:
Courses are offered as group classes or 1:1 sessions. Instruction is provided exclusively verbally — no manual physical corrections (hands-on adjustments) take place. The provider gives verbal guidance on the correct execution of exercises.
The courses offered do not replace medical treatment or physiotherapy. In case of health concerns, it is recommended to consult a doctor before participating.
The Provider is liable without limitation for intentional acts, gross negligence and for injury to life, body or health. Otherwise, the Provider's liability is limited to foreseeable, typically occurring damage. Liability for slightly negligent breaches of non-essential contractual obligations is excluded.
The Provider accepts no liability for damage caused by improper use, failure to follow instructions, or the Participant's own yoga equipment.
For information on the processing of personal data, please refer to our Privacy Policy.
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. The place of jurisdiction is Munich if the Participant is a merchant, a legal entity under public law or a special fund under public law. Otherwise, the statutory provisions on jurisdiction apply.
Should individual provisions of these Terms be or become invalid, this shall not affect the validity of the remaining provisions. The invalid provision shall be replaced by a valid provision that comes closest to the economic intent of the original.
Last updated: April 2026